Shipping policy

Shipping Policy

At lorove, we aim to provide a reliable, transparent, and efficient shipping experience for our creative community. This policy outlines our shipping procedures to ensure you receive your DIY embroidery kits and craft materials promptly and safely.

1. Shipping Destinations

Currently, lorove ships exclusively within the United States. We do not offer international shipping at this time.

2. Order Processing & Cut-off Time

  • Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (Monday – Friday).

  • Handling Time: 1–2 Business Days (Monday – Friday).

Note: Orders placed after the cut-off time or during weekends/public holidays will be processed the following business day.

3. Shipping Rates & Transit Times

We are pleased to offer Free Standard Shipping on all orders across the United States. There are no hidden fees; the price you see is the price you pay.

Shipping Method Transit Time Shipping Cost
Standard Shipping 2–5 Business Days FREE

  • Total Estimated Delivery Time: 3–7 Business Days (Handling + Transit Time).

4. Shipping Carriers

We partner with major, reliable carriers to ensure your package arrives in perfect condition, including USPS, UPS, and FedEx. The carrier is automatically selected based on the delivery destination and the size of your order.

5. Order Tracking

Once your order has been handed over to the carrier, you will receive an email confirmation containing a tracking number. You can track your package directly on the carrier’s website or by visiting our [Order Tracking Page]. Please allow up to 24 hours for the tracking information to update.

6. Taxes & Currency

  • Currency: All prices on our website are listed and processed in United States Dollars (USD).

  • Taxes: Applicable sales tax will be calculated and displayed clearly at checkout based on your delivery address.

7. Address Accuracy

Please verify that your shipping address is complete and correct before finalizing your purchase. lorove is not responsible for shipments delivered to incorrect addresses provided by the customer.

Contact & Business Information

If you have any questions about your shipment, feel free to reach out to us:

  • Store Name: lorove

  • Business Address:

    110 Rosewood Dr SE,

    Milledgeville, GA 31061,

    USA