Payment Policy

Payment Policy

At lorove, we are committed to providing a secure and convenient payment experience. This Payment Policy outlines the payment methods we accept and how transactions are securely handled on our website. By placing an order, you agree to these terms.

1. Accepted Payment Methods

We accept the following secure payment options at checkout:

  • Digital Wallets: Shop Pay, PayPal, and Google Pay

  • Credit and Debit Cards: Major credit and debit cards (Visa, Mastercard, American Express, Discover) processed through Shopify Payments.

All payments are processed through trusted, PCI-DSS compliant third-party providers.

2. Payment Processing

Payment is required at the time of checkout. Orders are only processed after payment has been successfully authorized and confirmed. If a payment is not authorized, the order will not be completed.

3. Payment Security

We take your security seriously. Our website uses SSL encryption to protect your personal and payment information. lorove does not store or have access to your full credit or debit card details; all transactions are securely handled by our payment processors.

4. Currency and Taxes

  • Currency: All prices are listed and charged in U.S. Dollars (USD).

  • Taxes: Applicable sales taxes are calculated and displayed during checkout based on your shipping address and local regulations.

5. Order Cancellations

Orders may be canceled within 12 hours of placement. After this period, or once an order has been processed or shipped, cancellation may no longer be possible.

6. Refunds

Refunds are issued in accordance with our Return & Refund Policy. Approved refunds will be returned to the original payment method used at checkout. Please allow up to 10 business days for the refund to appear on your statement.

7. Fraud Prevention & Disputes

We reserve the right to review or cancel orders that appear suspicious or unauthorized. If you experience any billing issues, please contact our support team before initiating a chargeback so we can resolve the issue promptly.

8. Contact Information

If you have any questions regarding payments or billing, please contact us:

  • Store Name: lorove

  • Email: support@lorove.com

  • Live Chat: Available on our website

  • Business Address: 110 Rosewood Dr SE, Milledgeville, GA 31061, United States.

  • Business Hours: Monday – Friday | 09:00 AM – 05:00 PM (EST)